The 2-Minute Rule for Telus technical support
The 2-Minute Rule for Telus technical support
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Every single person who calls the tech support variety is desirous to talk to an actual man or woman right away. Nobody would like to really need to leap via a maze of issues in hopes of simply staying place inside a que to talk to an actual human being!
Was the leader and The main reason I are already a loyal Telus custiomer for years. But this is about to alter!!
It is now been two weeks and my situation Along with the billing has not been fixed , I have already been customer Telus for more than twenty years and this customer service is horrendous! I requested to talk to supervisor lots of often times ultimate. She said she would they also wanted me to go to the retailer the place I drop the telephone off and bought the mobile phone when I advised her I did everything on-line she didn’t believe me? The cellular phone I been given the box was opened and there was no physical Sim card and or Sim card I'd requested an eSIM, which wasn’t there. I had to go all the way down to the store to obtain why was my box open up? Why wasn’t my box sealed? Cell phone fall batteries is very very sluggish like my outdated phone was way a lot better than this issue. I believe they gave me a aged mobile phone is the way they treat customers with lengthy because they reward loyalty ?!!!
@chris14 I desired to clear up some inaccurate information. We're going to fix TELUS owned downed strains at no cost. We are going to only take out the line absolutely for construction/renovation functions but there is a cost concerned. We despatched you a private information just Telus technical support in case you want to maneuver forward with both circumstance.
• I in the beginning renewed my agreement soon after speaking having an agent named Abdul, who gave me a offer that I acknowledged, even though it couldn’t match an offer from Rogers.
I would also like to be aware of why this was taken off? Would seem stupid that we now need to simply call tech support to carry out something that we didn't require the for Formerly
I assume I am just previous, but I bear in mind a time when you may contact a business, speak to a human without having sitting down on keep for hrs, and actually get customer service. Many thanks Telus for a great customer knowledge.
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I had to Speak to CS now with Chat along with the Division I would like to speak to is simply out there by telephone. The CS on Chat arranged a contact back again at an arranged time slot. When that Office named me later on I acquired everything sorted out.
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I'm trying to find the cell phone number to phone to talk into a agent and asking yourself if they can be found in the weekend. I need to make payment preparations and attempted to on chat, nevertheless they advised me I really have to call.
The hours they've got aren't Performing very well with my function and caring for an elderly family member frantic schedule. I also chatted Nevertheless they informed me I should phone in.
My skilled is an extremely client gentleman. He taught me how to repair my issue in a number of uncomplicated measures. What’s far more, he guided me by way of every single step, often in excess of the moment. I am genuinely grateful!
Specialist was incredibly beneficial. I used to be having extremely annoyed as almost nothing seemed to be Functioning. He walked me by way of the procedure with basic Directions. And it eventually worked. Great position!
I’ve hardly ever utilised this kind of service prior to, but it absolutely was effortless and really valuable. I realized that my problem was about to damage my total vacation, and also you pretty much saved me.